Frequently Asked Questions
Everything you need to know about shopping with The Army Painter
What is the processing time for my order?
All orders are processed within 1-2 business days. Once your package has been handed over to the carrier, you will receive a confirmation email with tracking details.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return or exchange.
Do you offer international shipping?
Yes, The Army Painter ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your garments ethically sourced?
Quality and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.